Introduction

Definition and Scope

At Charged Health, we strive to provide products and services that promote a healthy lifestyle. Our information, tools, and reports are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical questions or concerns.

Disclaimer

General

The information and results provided by Charged Health are for informational purposes only and should not be used as a replacement for professional medical examination, advice, or treatment. If you have medical concerns or health-related questions, we recommend consulting a qualified healthcare provider.

Charged Health is not liable for the consequences of using our products, services, or information. Users are responsible for implementing the recommendations provided. We always advise discussing any medical concerns or symptoms with a doctor before making lifestyle changes.

Use of the Charged Multiscan (MS FIT by Medicavisie)

Usage Conditions

The Charged Multiscan is not suitable for the following individuals:

• Children under 8 years old

• Individuals more than 6 months pregnant

• Individuals with an implanted pacemaker or heart device

• Individuals with metal implants or prosthetic joints/limbs

• Individuals with cardiac arrhythmias or atrial fibrillation

• Individuals experiencing anemia symptoms

• Individuals with lesions or calluses on hands or feet

• Individuals with nail polish or artificial fingernails

To ensure reliable scan results, users should avoid exercise, alcohol, and drug use for 24 hours prior to the scan. MS FIT and other devices by Medicavisie are designed for general well-being and do not replace medical examinations or equipment.

Scan results should be considered as additional information, not a medical diagnosis. Lifestyle and nutrition improvements may be encouraged for better results.

Technology Limitations

The results of the Charged Multiscan depend on various factors, including correct electrode placement and environmental conditions. These devices do not replace medical diagnostic methods and should be used in combination with other medical assessments. While the measured data is assumed to be accurate, neither the manufacturer nor its representatives are liable for any misinterpretation of results.

Development and Research

The technologies used in the Charged Multiscan are continuously evolving. Ongoing improvements may enhance result accuracy and reliability. Users will be informed of updates when necessary.

Research Participation Agreement

Participation in research is entirely voluntary and can be withdrawn at any time without obligation. Users who choose to participate consent to the use of their data for research purposes, with anonymity guaranteed.

Responsibility and Liability

Charged Health is committed to providing accurate and reliable information while ensuring the safety of its products and services. However, use of our products and services is at your own risk. Charged Health is not liable for any direct or indirect damage, loss, or injury resulting from the use of our products and services, except in cases of willful misconduct or gross negligence.

Charged Health is also not responsible for damages, loss, or injury caused by:

• Incorrect use of our products or services

• Failure to follow usage conditions and limitations

• External factors beyond our control, such as technical failures, environmental conditions, or misinterpretation of provided information

In any case where Charged Health is held liable, this liability will never exceed the amount paid by the user for the product or service in question.

Privacy Policy

Data Processing

All collected data is handled confidentially and stored in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR). Personal data is never shared with third parties without explicit user consent. Data is collected for the following purposes:

• Service improvement

• Customer support

• Marketing purposes

• Scientific research (with anonymity guaranteed)

Data Retention & Security

Personal data is retained only as long as necessary for the purposes it was collected, unless a longer retention period is required by law. Charged Health implements appropriate technical and organizational measures to secure personal data and prevent misuse.

Terms of Use

By using our products and services, you agree to the processing and storage of your personal data as described in this privacy policy. Data may be used for sending screening results and further authorization in future research.

User Rights (GDPR)

Under the General Data Protection Regulation (GDPR), users have the right to:

• Access their personal data

• Request corrections

• Request data deletion

• Object to the processing of their personal data

For any questions or requests, contact us at info@charged.health.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve user experience and collect statistical and marketing data. By using our website, you consent to the placement of cookies. For more details, refer to our cookie policy.

Data Controller

The data controller is Charged Health BV, located at Danzigerkade 8, 1013 AP Amsterdam. For any inquiries about your personal data, contact us at info@charged.health.

Cancellation Policy

If you have invested in a Healthy Habits package, we ask that you take your appointments with Charged Health seriously. This helps us provide the best possible service and efficiently allocate our resources.

Appointment Cancellations

• Appointments should be canceled or rescheduled at least 24 hours in advance to allow us to offer the slot to someone else.

• If an appointment is canceled within 24 hours or in the case of a no-show, we may charge additional costs for the missed session.

We understand that unforeseen circumstances can arise. If you have an urgent situation, please contact us so we can find a suitable solution together.

For questions or to reschedule an appointment, contact us at info@charged.health.

Changes

Charged Health reserves the right to modify this disclaimer, privacy policy, and cancellation policy at any time. Users are encouraged to check our website regularly for updates. Continued use of our products and services after changes means you accept the revised terms.

This document was last updated on November 22, 2024.